Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great view
Fabulous location
Noise level
Inconsistent service
8.2/10
Great
Rooms
7.5
Location
8.5
Service
7.8
Dining
7.5
Guest reviews
8.2/10
based on 4 reviews
7.9
7.9/10 based on 155 reviews
Anthony
United Kingdom,
August
2023
7.8/10
The hotel offers a wonderful view of The Mansion and The Museum in the background, perfect for enjoying drinks while admiring the river. However, the noise from the rowdy bars across the street playing 'Dancing Queen' until 1 am can be quite disturbing.
Rooms
8.0
The rooms are spacious with a lovely view of The Mansion and The Museum. The air conditioning is adjustable for your comfort.
Service
7.0
The staff was extremely friendly during my stay, although not the most professional. They were accommodating and helpful with all requests.
Location
9.0
The hotel is surrounded by interesting sites, places to eat, and drink; a great spot for exploring the city.
Dining
7.0
The dining experience was whole sum, offering delicious coffee and superb eggs Benedict. The value for money was satisfactory.
Facilities
8.0
The hotel facilities include free valet parking and tours/ticket assistance for your convenience.
Louisa
United Kingdom,
August
2023
7.4/10
I had a mixed experience at this hotel. The rooms, despite offering a great view of Tonlé Sap, were quite noisy due to the bar nearby. The service was friendly and efficient, with quick arrangements for a sunset cruise. The location was excellent for sightseeing but could be too noisy for light sleepers. The facilities were adequate but not exceptional.
Rooms
7.0
The rooms had a great view of the Tonlé Sap but were noisy due to the nearby bar.
Service
8.0
The service was friendly and efficient, arranging a sunset cruise quickly.
Location
8.0
The location is excellent for sightseeing but can be noisy, especially in the early morning.
Dining
7.0
Facilities
7.0
The facilities were decent but not extraordinary.
Edward
United Kingdom,
August
2023
8.0/10
The hotel's location is fantastic, surrounded by interesting sites and places to eat and drink. The rooms are safe and comfortable, although noise from outside disturbances can be a downside. The service is attentive and friendly, offering a range of helpful amenities. Dining offers a glimpse into Phnom Penh's contemporary art scene, with great river views. Overall, a vibrant atmosphere with a few noise nuisances.
Rooms
7.0
The rooms had a separate entrance for safety but were affected by noise from external sources like air-con units and the neighboring karaoke bar.
Service
9.0
The service was very attentive and friendly, offering various useful amenities.
Location
8.0
The brilliant location is surrounded by interesting sites and places to eat and drink, although it can be noisy for light sleepers.
Dining
8.0
Dining provided a great taste of the local art scene with beautiful river views.
Facilities
8.0
The hotel offers a variety of useful facilities to enhance the stay.
Anne
United Kingdom,
June
2023
8.0/10
My stay at the hotel was a mixed experience. The rooms were spacious and well-appointed, offering a great view of Tonlé Sap. However, the noise from the Filipino disco below was a downside. The service was a bit hit and miss – friendly and helpful at times but slow at others. The location was fantastic, surrounded by plenty of attractions and dining options, yet the noise level from bars on the street could be bothersome. Dining overlooking the river was a highlight, though my stomach distress was a setback.
Rooms
8.0
The rooms were large, well-appointed, and had a great view of the Tonlé Sap.
Service
7.0
The service was a bit inconsistent, with friendly staff but occasional delays.
Location
9.0
The location was fabulous, surrounded by interesting sites and places to eat and drink, although the noise level from bars on the street could be disruptive.
Dining
8.0
Dining overlooking the river was a memorable experience, offering a taste of the lively contemporary art scene in Phnom Penh.
Facilities
8.0
The hotel had good facilities, despite noise from the Filipino disco below.